Official mby77 Documents

Privacy Policy mby77 —
User Personal Data Protection

Mby77 takes your privacy seriously. This document clearly explains how we collect, use, and protect your personal information throughout your use of our platform.

Updated: 1 January 2026

Commitment Privacy Us

Six core principles that form the foundation of how mby77 manages and protects your personal data.

Full Data Encryption

All your personal and financial data is protected by the same 256-bit SSL encryption used by leading banking institutions in Malaysia.

No Data Sales

Mby77 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

User Controls

You have the full right to access, amend, or request the deletion of your personal data through the account panel or by contacting our support team.

Secure Server

Your data is stored on servers protected by multi-layered firewalls, with access restricted to authorized personnel only.

Legal Compliance

Mby77's personal data management complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.

Communication Preferences

You can manage your marketing communication preferences at any time through your account settings or by contacting the mby77 support team.

01Introduction

Welcome to the mby77 Privacy Policy. This document explains the privacy practices of the mby77.app platform, an online gaming website operating for users in Malaysia. We at mby77 understand that your trust is our most valuable asset, and protecting your personal information is a priority we do not take lightly.

This Privacy Policy applies to all services provided by mby77, including the main website at mby77.app, the downloadable mobile app, and all our official communication channels. When you register an account, make a deposit, play games, or simply browse our website, you consent to the practices described in this document.

This policy should be read together with Terms and Conditions mby77 constitutes the entire agreement between you and our platform. In the event of any conflict between these two documents in the context of data privacy, this Privacy Policy shall prevail.

Note: mby77 complies with the Malaysia Personal Data Protection Act 2010 (PDPA). As a registered data controller, we take full responsibility for the personal data processing carried out by our platform.

02Information Collected

Mby77 collects various types of information depending on how you interact with our platform. This information is divided into two main categories: information you provide directly and information collected automatically.

Information You Provide Directly

  • Registration Information: Full name, date of birth, email address, phone number, username, and password chosen when opening a new account.
  • Identity Verification Documents (KYC): Copies of MyKad, passport, or other official identification documents required for the identity verification process.
  • Financial Information: Bank account details, e-wallet information, or other payment methods used for deposits and withdrawals.
  • Communication: The content of messages, inquiries, or complaints you send via live chat, support email, or our official communication channels.
  • User Preferences: Account settings, language preferences, and communication preferences you have configured within the platform.

Automatically Collected Information

  • Device Data: Device type, operating system, browser model, screen resolution, and unique device identifier.
  • Network Data: IP address, IP-based geographic location, and internet service provider (ISP) name.
  • Session Data: Login date and time, session duration, pages visited, and actions taken within the platform.
  • Transaction Data: Complete records of all deposits, withdrawals, wagering, wins, and bonus usage.
  • Cookie Data: Information stored via cookies and tracking technology as further described in Section 6.
Data Type Purpose of Collection Mandatory / Optional
Identity Information Account verification and KYC compliance Mandatory
Financial Information Deposit and withdrawal processing Mandatory
Device & IP Data Account security and fraud detection Mandatory
Marketing Preferences Delivery of promotions and personalized offers Options
Behavioral Data User experience improvement Options

03How We Use Your Data

Mby77 uses collected personal data solely for legitimate purposes directly related to the provision of platform services. We do not use your data for any purpose not stated in this Privacy Policy.

Platform Operations Purpose

  • Processing new account registrations and verifying user identity in accordance with KYC and AML legal requirements.
  • Processing financial transactions including deposits, withdrawals, and bonus calculations accurately and securely.
  • Providing access to all games and services available on the mby77 platform.
  • Detecting and preventing fraudulent activity, money laundering, and platform abuse.
  • Ensuring compliance with all applicable laws and regulations.

Service Improvement Purpose

  • Analyzing usage patterns to improve platform navigation, design, and functionality.
  • Personalizing the gaming experience and promotional offers based on individual preferences.
  • Resolving technical issues and improving system reliability.
  • Conducting internal research for new product and service development.

Communication Purpose

  • Sending important account-related notifications such as transaction confirmations and security alerts.
  • Providing information on changes to the Terms and Conditions or Privacy Policy.
  • Sending promotions, bonus offers, and platform updates (subject to your preferences).
  • Responding to customer inquiries and complaints efficiently.

Data Minimisation Principle: mby77 only collects data that is strictly necessary for the stated purposes. We do not collect information that is excessive or irrelevant to the platform's operations.

04Information Sharing

Mby77 understands how sensitive your personal information is. We do not sell user personal data to any party. However, there are limited situations where we need to share information with certain parties to keep the platform running properly and to comply with the law.

Third-Party Service Providers

Mby77 works with trusted service providers to support platform operations. These providers only receive the data necessary to carry out their tasks and are bound by strict confidentiality agreements:

  • Payment Processors: Financial institutions and e-wallet providers that process your deposit and withdrawal transactions.
  • Identity Verification Provider: Third-party KYC services that help us verify user identity in accordance with legal requirements.
  • Game Providers: Studios and game providers that supply gaming content within the mby77 platform.
  • Cloud Services: Server infrastructure providers that store and process data to high security standards.
  • Analytics Tools: Services that help us understand how users interact with the platform for improvement purposes.

Legally Required Disclosure

Mby77 may need to disclose user information when required by law, court order, or a legitimate request from Malaysian government authorities. This includes investigations related to money laundering, fraud, or other financial crimes.

Important: mby77 does not share user data with companies within the same group or business affiliates for cross-marketing purposes without your explicit consent.

05Data Security

Protecting your personal and financial data from unauthorized access, loss, or misuse is a core technical priority at mby77. We continuously invest in the latest security infrastructure to ensure maximum protection.

Technical Measures

  • 256-bit SSL/TLS encryption for all communications between your device and mby77 servers.
  • Encryption of stored data using industry-standard cryptographic algorithms.
  • Multi-layered firewalls and an intrusion detection system (IDS) active 24/7.
  • Isolation of sensitive data in separate, protected network segments.
  • Automated encrypted data backups to ensure service continuity.

Access Controls

  • Principle of least privilege — staff only have access to the data required for their specific roles.
  • Multi-factor authentication (MFA) is required for all internal access to data management systems.
  • Detailed audit logs for all access to sensitive user data.
  • Regular information security training for all mby77 staff.

Security Incident Management

In the event of a data security breach affecting your personal information, mby77 is committed to notifying you within 72 hours of the breach being identified, in line with industry best practices. The notification will include details of the breach, data that may have been affected, and the steps being taken.

Two-Factor Authentication: We encourage all users to enable two-factor authentication (2FA) in their mby77 account settings. This adds an extra layer of protection even if your password is compromised.

06Cookies & Tracking Technology

Mby77 uses cookies and similar tracking technologies to enhance platform functionality, personalise the user experience, and analyse usage patterns. Understanding cookies helps you make more informed decisions about your privacy.

Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting statistical information on how users use the platform to help us improve performance and experience.
  • Functional Cookies: Storing user preferences such as language selection, display settings, and other personal configurations.
  • Analytics Cookies: Helping us understand the user journey within the platform to optimize design and content.

Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to view stored cookies, delete individual cookies, or block cookies from specific websites. Please note that disabling essential cookies may affect the overall functionality of the mby77 platform.

Cookie Panel: On your first visit to mby77.app, you will be presented with a cookie consent panel where you can customise your preferences for non-essential cookies. These preferences can be updated at any time via the link at the bottom of the website.

07User Rights

Under Malaysia's Personal Data Protection Act 2010 and mby77's privacy practices, you have the following rights regarding your personal data. We are committed to ensuring these rights can be exercised easily and without unnecessary barriers.

Right to Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request an immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

You may request a temporary restriction on the processing of your data while a review or complaint is being handled.

How to Submit a Request: To exercise any of the above rights, contact the mby77 data protection team by email at [email protected] or via the 24/7 live chat within the platform. We will process your request within 30 business days.

08Data Storage

Mby77 retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with applicable legal requirements. Retention periods vary according to data type and operational requirements:

  • Active Account Data: Retained for the duration of your active account and for two years after account closure for record-keeping and audit purposes.
  • Financial Transaction Records: Retained for seven years after a transaction occurs, in line with Malaysia's accounting and anti-money laundering legal requirements.
  • KYC Documents: Retained for the duration of the active account and for at least five years after account closure or the date of the last transaction.
  • Communication Logs: Customer support communication records are retained for three years for dispute resolution purposes.
  • Analytics Data: Anonymized usage data is retained for a longer period for trend analysis and platform improvement purposes.

Once the retention period has ended, your data will be securely deleted using methods that ensure it cannot be recovered. For data held in backups, deletion will occur within the next backup cycle.

09Third-Party Links

The mby77 platform may contain links to third-party websites or services, such as game providers or payment technology partners. The mby77 Privacy Policy does not apply to those third-party websites or services.

We encourage you to read the Privacy Policy of any third-party website you visit via links from our platform. mby77 is not responsible for the privacy practices or content of third-party websites and has no control over them.

Reminder: Be cautious of websites or apps claiming to be affiliated with mby77 but not operating under the official domain mby77.app. All official mby77 services are accessible only through our official website and app.

10Privacy Policy Amendment

Mby77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any amendment will take effect immediately upon publication on this website unless otherwise stated.

For material amendments, mby77 will notify you via your registered email or in-app notification at least seven days before the amendment takes effect. Your continued use of the mby77 platform after an amendment takes effect will be considered your acceptance of those changes.

The "Updated" date shown at the top of this document reflects the date of the most recent amendment. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mby77 handles your personal data, please contact our team through the following channels:

Support Email
Live Chat 24/7
Available on the platform
Response Time
Within 30 working days
Join mby77 Today

Your Data Is Safe.
Your Game, No Limits.

Mby77 keeps your privacy fully protected while you enjoy the best gaming experience in Malaysia. Register now and feel the difference.

Bahasa Melayu